Paintless Dent Repair

Terms and Conditions

Drive America Travel Club Program has arranged for CT Auto Club, Inc., to bring you the best in ancillary member benefits. We are dedicated to keeping you, our valued member, on the road – safe, secure and smiling. This document outlines the benefits of your program.

MEMBER SERVICES & INFORMATION

For all questions on Member Benefits and Services call us toll-free, 24 hours a day at 877-660-7740.

MEMBERSHIP AGREEMENT

1. These Membership Terms & Conditions describe the Membership benefits and services You will have under Your Drive America Travel Club Membership (“Membership”). Services are provided by CT Auto Club, Inc. and are subject to all the terms of these Terms & Conditions.
2. Your Club membership begins on the date you are enrolled, and services will continue for the term you selected at enrollment, unless either you or the Club indicates, in writing, that membership is cancelled.
3. Services provided must be a Covered service under these Terms & Conditions as described and will be provided to the Covered Vehicle on file.

IMPORTANT NOTICE!

This member document represents your agreement with CT Auto Club, Inc. for benefits and services. All of these benefits are available in the United States. The following disclaimers apply to this agreement:

• This is not an insurance contract.
• This is not an automobile liability contract.
• This is not an automobile liability or physical damage insurance contract and does not comply with any financial responsibility laws.
• This membership is OPTIONAL and is not a condition to buy any related insurance product or contract.

Benefits Included in Drive America Travel Club

MemberDeals: MemberDeals is a benefits program with exclusive offers to the world’s greatest entertainment and travel brands. While working with the top suppliers and partners in the industry nationwide, MemberDeals develops attractive offers that members can share with family and friends and save up to 60% on theme parks, hotels, concerts, movie tickets, and more!

*Discounts subject to change.

Auto Theft Reward: A $5,000 reward is offered for information to a law enforcement agency that leads to the arrest and conviction of anyone who steals a member’s Covered Vehicle. Member, including family members and law enforcement personnel are ineligible for this reward. The reward does not cover loss from vandalism or stolen contents. Auto Theft claims are limited to one per membership term.

Hit and Run Reward: A $5,000 reward is offered for information to a law enforcement agency that leads to the arrest and conviction of any person who damages your Covered Vehicle and leaves the scene. Member, including family members and law enforcement personnel are ineligible for this reward. Acts of vandalism are not covered. Hit and Run Reward claims are limited to one per membership term. (Not available to residents of AR)

To file a claim: For payment consideration members need to call 877-660-7740 and request claim form. Depending on the claim, CT Auto Club Inc. may require additional reports such as but limited to repair statements, accident/police reports, medical records, toxicology reports and affidavits. All claims not submitted within sixty (60) days from the conviction date will be denied. MAIL ALL CLAIMS TO: Member Services, P.O. Box 830008, Miami, FL 33283-0008.

COSMETIC BENEFIT

Paintless Dent Repair: Paintless Dent Repair (PDR) is a process, developed by automobile manufacturing production teams, that uses specialized hand tools to gently push the dented metal back to its original form. This permanently removes door dings and minor dents without harming a vehicle’s factory finish. Repairable areas are defined as and limited to exterior vertical body panels repairable within the limits of Paintless Dent Repair (PDR) inspected and approved by an authorized PDR technician. If the damage to the vehicle is not repairable by PDR methods, no benefit is provided. Damage caused by any vehicle in motion is excluded from coverage. Such damage may be directed to the owner's comprehensive insurance policy. You must contact Our Customer Care Team at 877-460-2948 PRIOR to any repair. (Not available to AR residents)

GENERAL PROVISIONS

• BANK FEES – We and/or Our authorized agent(s) are not responsible for any fees or charges imposed by any bank or credit/debit card issuer relating to the use of Your credit/debit card for payment of Your Membership dues including, but not limited to, credit limit fees.
• CHANGE OF YOUR PERSONAL INFORMATION – If there are changes to Your personal information, including name, address, telephone number, e-mail address please notify Us so that We may keep Your Membership active and send You information that may affect Your Membership.
• PROGRAM BENEFITS AND DUES – We may decide to offer additional benefits and services for this Program in the future. If so, We will send You, at Your address in Our membership records, at least thirty (30) days’ advance written notice of any changes to benefits or dues for this Membership along with new Terms & Conditions. Any such change will take effect the calendar month following expiration of the thirty (30) days’ advance notice given You.
• CANCELLATION - Cancellation by You: As a Member of the Program, You may cancel this membership by contacting your insurance agent at any time during the first thirty (30) days from the agreement date, and You will receive a full refund of the amount paid, less any paid claims. After thirty (30) days this Membership is non-cancelable, and all associated fees from the Membership are deemed earned as received at the point of sale.

WE ARE HERE WHEN YOU NEED US!

Please call us any time: 877-660-7740. Or write us at: Member Services, P.O. Box 830008, Miami, FL 33283-0008.

NOTICE TO WISCONSIN AND UTAH RESIDENTS: Renewals on Altered Terms or Non-renewal of your auto club membership; Cancellation for non-payment 60 days prior to the renewal of your auto club membership, we will mail or email written notice to you explaining any changes in benefits or increase in membership fees (unless the fee increase is less than 25%). Any changes to your contract will not take effect until 60 days after notice to you is given. If we decide not to renew your membership, your benefits and services will continue until 60 days following your written notification of non-renewal. Should you fail to pay your motor club membership fee, we will notify you in writing that your benefits will be suspended 10 days following such notification.

NOTICE TO WISCONSIN RESIDENTS KEEP THIS NOTICE WITH YOUR INSURANCE PAPERS PROBLEMS WITH YOUR INSURANCE? If you are having problems with your insurance company or agent, do not hesitate to contact the insurance company or agent to resolve your problem. You can also contact the OFFICE OF THE COMMISSIONER OF INSURANCE, a state agency which enforces Wisconsin’s insurance laws, and file a complaint. You can contact the OFFICE OF THE COMMISSIONER OF INSURANCE by contacting Office of the Commissioner of Insurance Complaints Department P. O. Box 7873 Madison, WI 53707-7873 1-800-236-8517 or 608-266-0103

Notice for Mississippi Residents: This membership may be canceled at any time by providing written notice thereof by either the club or the member, and that the member will, if the dues or membership fee has been paid thereupon, be entitled to a refund of the unused portion of the consideration paid for such contract, calculated on a pro rata basis over the period of the contract, without any deductions, provided that CT Auto Club, Inc. may make a reasonable minimum charge.

Notice to California, Oklahoma, Montana, Wyoming, Massachusetts, Nevada & Utah Residents: This membership may be canceled at any time by either CT Auto Club, Inc. or by Member. Upon cancellation, Member will be entitled to the unused portion of the membership fee paid, calculated on a pro rata basis without any deductions.