Roadside Assistance

Roadside AssistanceBenefitsTerm & Conditions

This is not an Insurance Contract

This is not an Automobile Physical Damage or Automobile Liability insurance contract. Your Membership contains Our 24 hour emergency road service telephone number for You to call when Your Covered Vehicle is disabled. When arranging for Roadside Assistance, please call 1-800-745-5791 and reference Your Producer Code, Member Number and Plan Letter (located in the registration section above). You will not be required to pay any additional fee or sum in addition to the Membership Fee when Your service is for a tow up to fifteen (15) miles or other covered service listed below. You are entitled to one (1) covered service within a seventy two (72) hour period. Covered services not obtained through Us are limited to a maximum reimbursement amount of fifty dollars ($50)

  • Towing-Up to fifteen (15) miles at no out of pocket expense to You. Additional mileage is available and will be negotiated prior to sending out a service vehicle. Additional mileage is to be paid by You directly to the service provider at the time of service.
  • Mechanical First Aid: Any minor adjustment that a dispatched service provider might perform to allow Your Covered Vehicle to proceed safely under its own power.
  • Tire Service: Includes changing a flat tire with Your good spare.
  • Battery Service: Jumpstart or boost a dead battery.
  • Delivery Service: Including gasoline, water, oil, or any supplies necessary to send Your
  • Covered Vehicle on its way. You are responsible for the actual cost of fluid and/or supplies delivered.
  • Lockout Services: We will send a locksmith if You are accidentally locked out of Your
  • Covered Vehicle. Access to passenger compartment only.

Limit: No more than five (5) service calls within the contract period.

Terms and Conditions

  • You, Your, Member means the individual(s) listed in the registration section of this Membership.
  • We, Us or Our means the Provider/Administrator of the Motor Club benefits and services.
  • Covered Vehicle means any private passenger vehicle that is registered to the Member or to someone in the Member's household.
  • All benefits are available to You up to Your benefit limit, as described throughout this Membership, without any additional payments. You are responsible for any non-covered expenses.
  • Your Membership begins on the Effective Date as shown above and continues until the Expiration Date, unless cancelled.
  • All of the benefits and services of Your Motor Club Membership are described herein and are applicable throughout the United States, Canada and Puerto Rico.
  • All services and benefits are administered through Nation Safe Drivers, LLC. dba Nation Safe Drivers located at 800 W. Yamato Road, Suite 100, Boca
  • Raton, FL 33431. In California: All services and benefits are administered through Nation Motor Club, LLC. located at 800 W. Yamato Road, Suite 100, Boca Raton, FL 33431. California Motor Club Permit Number: 5157-3. In Alabama, Alaska & Utah: All services and benefits are Administered through Nation Safe Drivers Services, Inc.;
  • For Customer Service please contact the Administrator at 888-684-9327, Monday through Friday, from 8:30 am - 5 pm eastern time.
  • All claims must be reported to the Administrator at 800 W. Yamato Road, Suite 100, Boca Raton, FL 33431; 888-684-9327
  • You have the right to file a complaint by submitting a written complaint to Our Customer Service Department at 800 W. Yamato Road, Suite 100, Boca Raton, FL 33431 orby calling 1-888-684-9327, Monday through Friday, from 8:30 am- 5 pm eastern time.
  • You may obtain a full copy of Our company's privacy notice by sending a written request to the Administrator, Attention: Privacy Notice Department, 800 W. Yamato Road, Suite 100, Boca Raton, Florida 33431.

Exclusions

This Membership does not cover the following:

  • Any violation of motor vehicle or traffic laws relating to the operation of a motor vehicle.
  • Driving under the influence of intoxicating liquors, narcotics or psychedelic drugs.
  • Driving without a valid operator's permit, or leaving the scene of an accident without disclosing identity, or failing to stop to ascertain injury and lend assistance (i .e. hit and run)
  • When any motor vehicle is operated without permission of the owner thereof;
  • Service for trucks in excess of one ton, busses, trailers, tractors, or vehicles of dual wheel class;
  • Service requiring removal of snow or ice from or around Your Covered Vehicle(s), or from any driveway or premises, or street, highway or parking area.
  • Gas/credit card receipts are not accepted; b).Reimbursement sought for any bill which, in Our opinion appears to be false or fraudulent, and not for the claimed services; i) Any parts of the Covered Vehicle, rental battery or return of rental battery. Supplies or accessories furnished by garage or service station shall be at the sole expenses of the Member.
  • All repair; and material used in repairing old tire, or services requiring more than one trip by garage or service station shall be at the sole expense of the Member; By being involved in any traffic accident or any accident involving a motor vehicle in which a Police Traffic Accident. Report is not filed or made in a timely matter of record
    • In which You or any person intentionally causes damage to the Covered Vehicle; drives in any competition, or speed contest or in preparation for same; or causes any accident while committing or attempting to commit a felony or other illegal act including but not limited to fleeing from police
  • Due to war or any warlike act, whether war is declared or not, terrorism, acts of God or vandalism

Cancellation

Cancellation by You: As a Member of the Program, You may cancel Your Membership at any time by notifying Us of such cancellation in writing or by calling 877-464-2163. All cancellation requests must be addressed to CT Auto Club and signed by the Member. If You cancel Your Membership within the first thirty (30) days of its Effective Date, You will receive a full refund of the Membership dues You paid. If Your Membership is cancelled after the first thirty (30) days, You will be entitled to the unused portion of the monthly dues. Your pre-paid for this Membership, if any, calculated on a pro-rata basis over the Membership Term, without any deductions. In either case, we will no longer bill Your credit/debit account for Membership dues.

Transfer

This Membership cannot be transferred.

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